Fractional COO

Jaison Thomas. Fractional COO.

Senior Operations Leadership. Without the Full-Time Cost.

Your operation is losing ground somewhere between the decisions made upstairs and the work that happens on the floor. I step in to find exactly where, fix it, and build the leadership behavior that keeps it fixed.

Apply to Work Together See How It Works

The Problem

You know something is off. You just can't name it yet.

The Gap Is Growing

Strategy gets set at the top. Execution happens at the bottom. Nobody in the middle is fluent in both. That gap costs you daily in rework, turnover, and decisions that never stick.

Managers Are Struggling

Your supervisors and managers were promoted because they were good technically. Nobody taught them how to lead. They're doing their best. That's not enough for where you need to go.

The Owner Is Firefighting

You're solving problems that shouldn't reach your desk. Every day you spend in the weeds is a day you're not running the business. That pattern doesn't fix itself.

What I Do

I build the bridge your operation is missing.

I step in as your Fractional COO. Not as a consultant who hands you a report and leaves. I get into the operation, find where execution is breaking down, and fix it with your team.

The credibility to do this comes from having stood where your managers are standing. I've run chemical plants, managed hazardous operations, and overseen food and beverage facilities under FDA and OSHA requirements. Your team knows the difference between someone who's been on the floor and someone who hasn't.

  • Diagnose where operations are actually breaking down, not where it looks like they are
  • Strengthen leadership behavior at the manager and supervisor level
  • Build accountability systems that don't require the owner to enforce them personally
  • Reduce friction between departments and between shifts
  • Translate your strategy into clear direction the floor can execute
  • Install communication and prioritization frameworks that outlast the engagement
  • Reduce turnover by fixing the direction, feedback, and ownership gaps that drive people out

Selected Results

The work shows up in the numbers.

$2M
P&L Recovery
Recovered through inventory consolidation, margin refocus, and cross-functional alignment across operations, sales, and finance.
$1M
Cost Savings
Delivered by removing low-impact assets and installing execution discipline across frontline teams.
20%
Throughput Increase
Achieved through facility redesign, Lean implementation, and simplified operator training.
$400K
Shrink Eliminated
Result of a full operational audit, KPI reset, and rebuilt accountability systems.
7%
EBITDA Improvement
Driven by waste reduction and yield optimization across a regulated manufacturing facility.
15%
Freight Cost Reduction
While increasing volume 12% year over year through logistics restructuring and vendor renegotiation.

"There's something noteworthy about working with Jaison. He brings a cool head and positive disposition to face challenges and resolve concerns."

Chris H., Executive VP of Operations

Who This Is For

Built for owners and executives at smaller manufacturers.

This is for you if —

  • You own or lead a small to mid-size manufacturing operation
  • You need senior operations leadership but can't justify a full-time COO salary
  • Your managers are good people who need a stronger system around them
  • You're tired of being the person who has to fix everything
  • You want someone with real plant-floor credibility, not a slide deck
  • You're in manufacturing, chemicals, food and beverage, or industrial operations

This is not for you if —

  • You want a consultant who observes and reports without getting into the work
  • You're not open to changes in how your leadership team operates
  • You're looking for a short-term fix with no intention of sustaining it
  • You're outside of manufacturing or industrial operations
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Why It Works

Your team knows who's actually been on the floor.

Consultants without operational backgrounds can diagnose. They can't always get buy-in. When I walk into a facility, the people on the floor know I've stood where they're standing. That changes every conversation.

I've managed hazardous chemical plants with full P&L responsibility. Run food and beverage operations under FDA and OSHA requirements, reporting directly to the CEO. Built accountability systems that worked because the teams believed in them, not just because leadership demanded them.

  • Plant Manager, Hazardous Chemical Manufacturing Facility.
  • Director of Operations, FDA Regulated Facility. Reported to CEO.
  • U.S. Air Force veteran, enlisted
  • MBA, Organizational Leadership
  • BS, Engineering, Industrial Technology
  • GE Six Sigma Green Belt
  • Yale Leadership Certificate

Work With Jaison

Let's talk about your operation.

Fill out the form below and Jaison will follow up within two business days.

Jaison responds personally within two business days.

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